Blogs and News

Overall, things went fine. Dustin responded to my estimate inquiry in a timely fashion and worked with my schedule (and the weather) to get the work done yet this season (others refused to come "this far" this late or were already booked). Positives: 1. Prompt initial response 2. Dustin did call to postpone a day due to weather (as he had indicated he would if necessary). 3. They did come on the scheduled date (albeit much later than I had been told). 4. The work seems good. The looks MUCH better and there was no overspray onto the adjacent concrete. Negatives: 1. Although I had said I needed to be present (the property is a rental), I spent ALL morning waiting for them to arrive but they didn't. Apparently, the weather was not conducive to sealing in the morning and so they were several hours behind. AFTER I sent a text, wondering if they were lost, I was informed about the delay. 2. I was told what the job would cost over the phone, but I need a bill for taxes. The only bill I received was a paper that was left with the renters. I called to give Dustin my email address so that he could send me a bill electronically (the renters were headed out on vacation the next day and I had not received the invoice). I never received an email before I finally got the paper from the renters and sent in a check. Although the price seemed a little on the high side, they did apply two coats, the drive looks much better, and I was told the next time (in a couple of years) shouldn't cost nearly as much.